At Larose Diamonds one of our main priorities is the privacy of our visitors and the security of their data. In our Privacy Policy we want to provide clear and transparent information about what data we collect and how we handle it. We do everything we can to ensure your privacy and we therefore treat personal data with care.

Your personal data is processed and protected in accordance with the provisions of the European General Data Protection Regulation ("GDPR"). This privacy policy applies to the use of the website and the services provided by Larose Diamonds. We are not resonsible for the privacy policy of other sites and sources that could be connected to our website. By using this website you accept this privacy policy. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Why is your personal data kept?

Your personal data will be processed for the following purposes:

• Appointment form: to be able to contact you.
• Contact form: to be able to inform you and answer your questions.
• Subscribe to newsletter: to send you an occasional newsletter with offers or information that may interest you. We will only send you a newsletter if we received your explicit persmission.
• For statistical and qualitative purpose, with the aim of improving our services.

An exception to this is only possible with your explicit permission.

Which personal data is collected?

Only those personal data are collected that are necessary to fulfill a certain part of our service or to send you information. That can be:

• First name and name
• E-mail address
• Home address
• Telephone number

In forms, some information is mandatory (usually marked with a *), this information is required to provide you with the desired service. Other information - not marked with * - may be useful, but is not absolutely necessary. You choose whether you enter information here. No marketing profiles are created based on data entered or cookies placed (see below).

Is your personal data shared with third parties?

No. Your personal data will not be passed on to third parties. We only use services that process personal data if they are necessary for our services and information and if they can guarantee the secure storage of personal data with a guarantee for your privacy. We naturally make the necessary arrangements with these processors to guarantee the security of your personal data.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal data or if this is legally required and permitted. For example, a third party is engaged for:

• Providing IT infrastructure;
• Software for taking care of appointments.

We purchase web hosting and e-mail services from Bluehost. Bluehost has no access to our mailbox and we treat all our email traffic confidentially. We do not provide personal information to parties based outside the EU, except Calendly, Google and Shopify.

Calendly is used to schedule appointments. For more information on Calendly privacy policy, please see the Calendly website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. For more information on Shopify privacy policy, please see the Shopify website.

How long is your data stored?

We do not store your data for longer than necessary for our duties, taking into account the archive legislation. Your personal data is kept up to 7 years after the last use.

What are your rights and how can you exercise them?

According to privacy legislation you have the following rights:

• Right to access: you may know whether we have data from you, what data this is, how it is used and you can receive further explanation about this;
• Right to correction: if your information is incorrect, you can ask us to modify it;
• Right to object: you may object to the use of your data and we will comply with it unless there are justified grounds for this;
• Right to be forgotten: you may ask us to delete your data. You will then be "forgotten" and not contacted in any way.

How do you make use of your rights?

To make use of your rights, you can contact info@larosediamonds.com. Your request will be processed as quickly as possible and at least within 30 days.

Always state:

• First and last name of the person you want to delete or change.
• Email address of the person you want to delete or change.
• Which changes you want to make or you want the person to be deleted.

Security

The computers and internet connections on which your personal data are stored are protected against possible hacking, installing malware and other improper use. The computers and the network can only be logged in with a username and password. A backup is made of the personal data in order to be able to restore it in the event of physical or technical incidents. If necessary, personal data is pseudonymised and encrypted. The systems are regularly tested and evaluated.

About our Cookie Policy

We want your visit to our website to go smoothly. That is why we work with cookies and Google Analytics. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. This data is not passed on to Google and is not used for marketing and advertising purposes. Read the Google Analytics privacy statement for more information.

What Are Cookies

A cookie is a small file that is sent along with pages from our website and is stored by your browser on the hard drive of your computer. The information stored therein can be consulted again by our website at a subsequent visit.

How We Use Cookies

The cookies we use are necessary for your ease of use and for the technical operation of the website.They ensure that the website works properly and, for example, remember your preferences.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies will usually result in also disabling certain functionality and features of websites. Therefore it is recommended that you do not disable cookies.